Refund Policy

At unicesale, we want you to be completely satisfied with your purchase of UNice Hair glueless human hair wigs. We offer a 60-day return period, allowing you to return eligible products for a refund within 60 days from the date of delivery, provided the products meet our return criteria. To be eligible for a refund, the product must be in its original condition, unused, unaltered, and in the original packaging, with all tags and accessories intact. Products that have been worn, styled, cut, dyed, or damaged will not be accepted for return. To initiate a return, please contact our customer service team at support@unicesale.com to request a return authorization and instructions. Once your return is received and inspected, we will process your refund within 5-10 business days. Refunds will be issued in USD, the统一货币 of unicesale, and will be credited back to the original payment method used for the purchase. Please note that while we offer global free shipping on all orders, return shipping costs (if applicable) are the responsibility of the customer, unless the return is due to a defect in the product or an error on our part. Customized products are not eligible for return or refund unless they are defective. If you have any questions about our refund policy, please contact us at support@unicesale.com for assistance.